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Deliver better customer experiences, more efficient teams, and solve problems faster.
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Manage your team's and customer's email experience.
Supportbench lets you manage all of your team email addresses all in one place and makes it easy to share work, respond, and gain full visibility into your teams communication.
Email Management
Personalized Email
Personalization allows your customers to not feel like they are just a number but talking to a real person.
Outlook Experience
Email is the primary communication channel of most businesses and we made sure you don't lose any functionality.
Pixel Tracking
By using pixel tracking, you know exactly when customers receive your important emails allowing you to better prioritize, and confirm email delivery.
Sentiment Analysis
Every incoming customer communication is analyzed for its emotional tone and sentiment giving insight into your customers' feelings and knowing who needs assistance.
One Unified Inbox
Manage all of your shared inboxes, and route them to the right people.
Respond Efficiently
Take the guesswork away; respond to customers with response targets.
Outlook Experience
Future email responses, paste images, and format emails perfectly.