Get More Than Just a Ticketing System
Unified View
All of your communication channels, survey data, and CRM data, in one dashboard.
Work Smarter
Automate simple and complex processes from customer service levels, to escalation handling.
Tie Things Together
With complete visibility into your organization, use KPI scorecards to measure performance.
Modern B2B Enterprise Customer Support Platform built to be Simple, Adaptable, and Scaleable.
Designed by leaders in the Customer Service Field. Built for Customer Retention & Foresight.
Watch your all-in-one help desk ticketing system provide faster and better support for your customers.
Enter your details and unlock an instant video overview of your Customer Support Sidekick.
What our happy customers have to say:
Deliver better customer experiences, more efficient teams, and solve problems faster.
We can show you why customers refer to us as their trusted partners. Book a personalized demo today.
Why Customers Love Us?
We are a true customer management platform that keeps all your teams organized in a single place to give you unparalleled visibility into what your customers and your business is doing.
Built for Enterprise
B2B support teams face less volume but more complex issues and customers. We know that pain and built a platform that reduces complexity and does not add to it.
Customer First
A great customer experience comes from managing the customer in a way that is ideal for your business. Supportbench was made to align with your customer and not force you into how a platform might think is the best way.
A True Partner
We strive to not be just a vendor, but a true partner that can help optimize and solve problems in the way you work and manage your customers.
Your All-In-One Customer CRM
Supportbench does more than effective ticket management; it provides a communication hub that facilitates internal team collaboration and streamlines customer support issues, allowing your teams to offer a delightful customer experience.
